
CASE STUDY: Improving Repairs Management for ACS
Altron is a leading global telecommunications company, providing a range of communication and electronic services and products. One of Atron’s primary divisions, Altech Card Solutions (ACS), manages the maintenance and repair of bank credit card payment terminals, with an average of 6000 repairs completed every month.
The multiple parts and labour involved in the repairs process presented a unique challenge for ACS, specifically when creating and quoting on jobs and managing stock of parts for repairs. For this reason, TransLution was employed to implement an automation solution to assist in managing the entire repairs process.