Altech is a South African telecommunications company providing a range of communication and electronic services and products. Altech, together with Bytes Technology Group, forms part of the Telecommunications, Multi-media and Information Technology (TMT) division of Altron, its parent company.
One of Altech’s services includes production and maintenance of credit card payment terminals, for which they have selected TransLution™ to assist them in managing the Repairs Process. As items are received for repairs they are logged into the system and scanned. The terminal is sent to a technician to determine the fault and the repair requirements.